NovaCall AI: Intelligent Call Center Automation (Coming 2027)
We're building an AI-powered call center solution for African businesses. Join our pilot program to shape the product, get early access, and secure launch discounts.
Akinbamidele A.
Founder, NovaIntellect Global Limited
We are currently building this solution as the next evolution of our AI capabilities. NovaCall AI is being designed to bring intelligent automation to call centers across Africa. As we develop the platform, our early pilot partners will play a key role in shaping it—helping us create a solution that is truly tailored to African languages, customer behavior, and real business environments.
8+ years in enterprise SOftware Development
Live Products by Nova Intellect
- Healthcare ERP – Claims, Patient & hospital management (Pilot slots open)
- Cybersecurity Mesh Platform – AI threat detection & compliance
These products are live with pilot partners. NovaCall AI benefits from the same enterprise-grade infrastructure and AI expertise.
Learn about our AI stack →What's Ready, What's in Development
AI Voice Agent Prototype
Working prototype for English & French. Ready for pilot deployment.
✅ Pilot readySentiment Analysis Engine
Real-time sentiment detection – in active development.
🚧 In developmentSwahili & West African Languages
Data collection ongoing. Expected Q2 2027.
🚧 In developmentFraud Detection Module
SIM swap & subscription fraud models – in development.
🚧 In developmentWhat We're Building for African Call Centers
These features are under active development. Pilot partners will help prioritize and refine.
Multilingual Support
English, French, Swahili at launch. Yoruba, Hausa, Igbo, Arabic, Amharic following in 2028.
Real-Time Sentiment
Detect frustration and escalate instantly – in development.
AI Voice Agents
Natural 24/7 agents designed to handle 60% of routine calls – prototype ready.
Predictive Analytics
Forecast call volume and optimize staffing – planned for 2027.
AI Fraud Detection
Prevent SIM swap fraud and subscription scams – in development.
CRM Integration
Planned integration with Salesforce, Zendesk, Freshdesk.
Dashboard Preview (Illustrative Only)
This is a design mockup – actual metrics and UI will evolve with pilot feedback.
Expanding Across Africa
Our rollout plan – subject to pilot feedback and data availability.
Launch (Target)
English, French, Swahili
Yoruba, Hausa, Igbo
West African languages
Arabic, Amharic
North & East Africa
15+ languages
Full coverage
Be Among the First to Deploy NovaCall AI
We're looking for 5 forward-thinking partners to help shape the product.
What Pilots Get
- Free access for 6 months
- Dedicated engineering support
- Influence feature prioritization
- 50% discount for year 2
Requirements
- Operating call center in Africa
- >1,000 calls/month
- Willing to provide feedback (2h/week)
- Sign simple pilot agreement
Timeline
- Pilot selection: Q2 2027
- Integration: Q3 2027
- Go‑live: Oct 2027
Ready to shape the future of AI call centers in Africa?
Join the waitlist or apply for our limited pilot program. No commitment, just early insights.