Privacy Policy

NovaIntellect Global Limited ("NovaIntellect," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

We are dedicated to maintaining the highest standards of data protection and comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR).

We collect various types of information to provide and improve our services:

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries and provide customer support
• Personalization: To tailor content and recommendations
• Analytics: To analyze usage patterns and improve user experience
• Security: To detect and prevent fraud and security breaches
• Legal Compliance: To comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your data with:

We implement comprehensive security measures to protect your data:

Depending on your location, you may have the following rights regarding your personal data:

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent tool.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Account data: Retained until account deletion, plus 30 days for backup purposes
• Transaction data: Retained for 7 years to comply with financial regulations
• Communication data: Retained for 3 years for customer service purposes
• Analytics data: Retained for 2 years in aggregated form
• Marketing data: Retained until consent is withdrawn

After the retention period, your data will be securely deleted or anonymized.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Sending an email to the address associated with your account
• Displaying a prominent notice on our website
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this privacy policy or our data practices, please contact us:

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes: